Grand Mercure Hanoi

    Grand Mercure Hanoi
    | Guest rating: 8.9

    9 P. Cát Linh, Hanoi, Ha Noi, 100000, Vietnam

    Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Hanoi. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Grand Mercure Hanoi have a separate living room incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Grand Mercure Hanoi as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Grand Mercure Hanoi. Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
    Facilities (214)
    • Languages spoken
      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • French
      • German
      • Japanese
      • Korean
      • Vietnamese
    • Accessibility
      • Wheelchair accessible
    • Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
    • Things to do, ways to relax
      • Body scrub
      • Body wrap
      • Computer station
      • Fitness center
      • Foot bath
      • Garden
      • Golf course [on-site]
      • Gym/fitness
      • Hot tub
      • Karaoke
      • Massage
      • Outdoor recreational features
      • Pool facilities
      • Pool with view
      • Private bath
      • Sauna
      • Spa
      • Spa/sauna
      • Steamroom
      • Swimming pool
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
    • Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
    • Dining, drinking, and snacking
      • A la carte breakfast
      • A la carte in restaurant
      • Alcohol
      • Alternative meal arrangement
      • Asian breakfast
      • Asian cuisine in restaurant
      • Bar
      • Bottle of water
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast service
      • Buffet in restaurant
      • Chinese cuisine in restaurant
      • Coffee/tea in restaurant
      • Coffee shop
      • Desserts in restaurant
      • Fruits/snacks
      • Full american breakfast
      • Happy hour
      • International cuisine in restaurant
      • Poolside bar
      • Restaurant breakfast
      • Restaurant dinner
      • Restaurant lunch
      • Restaurants
      • Room service [24-hour]
      • Salad in restaurant
      • Snack bar
      • Soup in restaurant
      • Vegetarian restaurant
      • Western breakfast
      • Western cuisine in restaurant
    • Services and conveniences
      • Air conditioning in public area
      • Audio-visual equipment for special events
      • Business facilities
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Indoor venue for special events
      • Invoice provided
      • Ironing service
      • Laundry service
      • Lockers
      • Luggage storage
      • Meeting/banquet facilities
      • Meetings
      • Meeting stationery
      • Outdoor venue for special events
      • Postal service
      • Projector/LED display
      • Safety deposit boxes
      • Salon
      • Seminars
      • Shared lounge/TV area
      • Smoke-free property
      • Smoking area
      • Terrace
      • Wi-Fi for special events
      • Xerox/fax in business center
    • For the kids
      • Babysitting service
      • Family/child friendly
      • Family room
      • Kids meal
      • Kids safety features
      • Swimming pool [kids]
    • Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Rooftop area
      • Room decorations
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      • Themed rooms
    • Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Taxi service
    • Available in all rooms
      • Additional toilet
      • Air conditioning
      • Air purifier
      • Alarm clock
      • Baby cot (upon request)
      • Bathrobes
      • Bathroom phone
      • Blackout curtains
      • Carbon monoxide detector
      • Carpeting
      • Cleaning products
      • Closet
      • Clothes dryer
      • Clothes rack
      • Coffee/tea maker
      • Complimentary tea
      • Desk
      • Dressing room
      • Electric kettle
      • Fire extinguisher
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • Hand sanitizer
      • High chair
      • Hypoallergenic
      • Individual air conditioning
      • In-room safe box
      • Interconnecting room(s) available
      • Ironing facilities
      • Laptop safe box
      • Laptop workspace
      • Linens
      • Mini bar
      • Mirror
      • Non-smoking
      • Pajamas
      • Pool facilities
      • Private bathroom
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Scale
      • Seating area
      • Sewing kit
      • Shared bathroom
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Soundproofing
      • Swimming pool [direct access]
      • Telephone
      • Toiletries
      • Top floor available
      • Towels
      • Trash cans
      • Trouser press
      • Umbrella
      • Wake-up service
      • Walk-in shower
      • Wi-Fi [free]
      • Wooden/parqueted flooring
    Location
    Map
    Policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 0 year(s)

    Children aged 3-11 years stay free of charge when using existing beds. If you need an extra bed, it will incur an additional charge.